Privacy Policy

1.1 Information We Collect

When you submit an inquiry through our RFQ form, we collect:

• Full name
• Company or brand name
• Business email address
• Phone number / WhatsApp number (optional)
• Destination country or region
• Product category of interest
• Estimated order quantity
• Order details and tech-pack notes you provide

We may also automatically collect limited technical information when you browse the Site, such as browser type, general location (country/city level), and pages visited, typically through standard web analytics tools.

1.2 How We Use Your Information

We use the information you provide to:

• • Respond to your quote request and answer your inquiries
• • Prepare pricing, samples, and tech-pack proposals
• • Communicate with you about your order via email, phone, or WhatsApp Business
• • Maintain records of business inquiries and past communications
• • Improve our Site and understand which product categories are of interest to buyers

We do not sell your personal or business information to third parties, and we do not use your information for unrelated marketing without your consent.

1.3 How We Share Information

We may share information with:

• Service ProvidersWho help us operate the Site (e.g., web hosting, email delivery, form-processing tools), under confidentiality obligations.
• Freight Forwarders, Customs Agents, or Logistics PartnersOnly once you have engaged us for an order, and only the information necessary to fulfil shipment.
• Legal or Regulatory AuthoritiesIf required by law.

We do not share your business inquiry details with competing manufacturers or unrelated third parties.

1.4 Cookies & Tracking Technologies

This Site currently does not use third-party tracking cookies, profiling cookies, or analytics scripts (such as Google Analytics or Meta Pixel). The Site operates purely to present product specifications and process direct B2B inquiries submitted voluntarily through our Request for Quote (RFQ) terminal. If essential functional cookies or basic web server logs are utilized in the future for security or performance, they will remain strictly non-tracking and non-intrusive.

1.5 Data Retention

We retain inquiry and communication records for as long as necessary to manage the business relationship and for our internal record-keeping, typically three (3) years after the last contact, unless a longer period is required for legal, tax, or contractual reasons.

1.6 Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal data. If you are located in the European Economic Area (EEA), the UK, or a jurisdiction with similar data-protection laws, you may have additional rights under applicable law (such as the GDPR). To exercise any of these rights, contact us using the details in Section 1.9.

1.7 Data Security

We take reasonable technical and organizational measures to protect the information you share with us. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

1.8 International Data Transfers

Because we operate from Pakistan and serve buyers internationally, information you submit may be processed and stored in Pakistan or other countries where our service providers operate. By using this Site, you consent to this transfer and processing.

1.9 Contact Us

For privacy-related questions or requests, contact us at:

1.10 Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect the most recent revision.